Building a Successful Team

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Building a Successful Team

Category:Communications Tags : 

When Not Everyone Wants to Belong

We have been serving the people who serve the public for fifteen years. Over this time, we have recognized that there are organizations who serve well and others who struggle providing the services offered. Many times, I am reminded of my childhood when I was taught to play nice with others. I believe this is because we see workers that do not know how to belong to a team.

Sometimes all it takes is one person within an organization who doesn’t play nice. If this person is in a position of leadership or key responsibility, whole projects can be in trouble. At times people can take on bully tendencies at work. This may not be the person’s typical personality trait, but a situation has brought the behavior to the surface. At this point, the whole organization can become dysfunctional.

We have such a good team now that some days it is hard to remember that we’ve had times of dysfunction. I love when a team functions as a team and everyone can use their talents and gifts to maximum benefit for our own company and for our clients. God is really blessing us. However, we know, no business is exempt from toxicity and we work at the balance.

Don’t ignore the issue

When we work with organizations to implement our software, we recognize the people who are barriers to success, it is partially because we have experienced that problem ourselves. These people may be smart and have other great qualities but may be resistant to change. This is probably the greatest difficulty in any industry, overcoming not only resistance to change but flat out refusal to change.

Or perhaps there is an internal personnel issue. This is a tough situation. No one likes being uncomfortable around people. We have found coworkers treading lightly around some difficult people. These workers might consider any interaction with others to be an imposition, and in most of these cases, the other workers agree. This does not lend to a positive and productive team environment.

Lessons Learned

Here is what we have learned. When possible extend patience and kindness to people even when it is hard. Projects are meant to make organizations a better place; better efficiency should equate to more productivity. Creating buy-in from your employees is the most important. Ask questions that make them feel worthwhile. These difficult people most often just want to be heard. Listen to them and guide them to the changes in their work habits.

Other Tips:
  • Get involved, handle the issues at hand, immediately.
  • Build the team members up and create a positive work environment.
  • Open up the communications to assist the situation.
  • Be prepared to make tough decisions and stand by your decision.

Be satisfied to win them over slowly. This undoubtedly could push the date of project completion out but will ensure greater overall success if all team members are involved.

Avoid Organization Dysfunction to Reach Project Success

If people in management positions are unwilling to deal with the problem worker, the result will be organization dysfunction. This dysfunction will result in wasted resources, time and money. And like a fungus, will grow throughout your organization. The end result is most likely project failure. Nothing we do will make a successful system implementation if a change is not embraced, encouraged and accepted. I never like to walk away from a sale, however, project failure is not our goal. We work with our clients to successfully complete projects to reach an organizational goal.

“Be prepared to help your staff push through any growing pains. Put your house in order first, your processes must be in place before expecting software to fix it. You have to be in it to win it and have the mentality to commit and stick with it.”

Felix Reyes, DIRECTOR OF ECONOMIC DEVELOPMENT AND PLANNING NEW LONDON, CT http://localhost/2019/02/14/city-of-new-london-success-story/

If you have dysfunction growing on your team, all is not lost. Set your goal and build your plan. Ask yourself who needs to be part of this project, and am I willing to do what it takes to make sure each member of our team is on board? Follow through and plan for success, not a failure.

Other useful links:

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It is time to move your pre-plan mobile

Category:Trends Tags : 

We understand that moving your preplan to a digital platform can be daunting, and you may feel like the task is too large of an undertaking under your current budget constraints. Rest assured, we can make this task manageable and affordable. You do not need to rely on an outdated paper binder buried in the back of a truck to access crucial data when a fire strikes. Save lives, time and resources and put the data in the hands of first responders before they arrive at the fire. 

Getting past the resistance.

Many of your staff may object to change, they may be worried about their lack of computer knowledge. But moving to digital doesn’t have to be a nightmare, Codepal is easy to use, simply enter any part of the address and search. This narrows thousands of addresses to a handful, making it easy to find the address you’re looking for without having to type out the entire address. Once you’ve found the address, you have the pre-plan available in easy to read categories separating data by relevance. Example, quickly find hazmat details under the hazmat category. 

Moving digital, an action plan.

  1. Identify key elements of a fire pre-plan or use our default module.
  2. Utilizing Codepal, the address record can hold all you know about the address.
    • Maps
    • Structure details
    • Owner, tenant and emergency contact information
    • Access
    • Hazmat
    • Locations of needed tools such as hydrants and knoxboxes
    • Diagrams, photos, site plans or any files or images (no limit)
    • Strategies
    • and much more.

This information can be imported from an existing source or hand entered. This doesn’t have to be a lonely task, invite others to assist. Inspectors, Business Owners etc can be tasked with collecting or contributing data. Using a city-wide solution, data can begin collection as early as the initial building plan phase. 

3. Share links directly to your pre-plan with your CAD software for easy access on a call. 

4. Maintenance. Once the pre-plan is built, the data is easy to maintain. Once you move to mobile, you can update any address while in the field doing other tasks, such as inspections. Or access the software from your desktop and task light-duty firefighters or other staff to update the collected information. Get everyone on board with thinking about each structure individually developing strategies of how to enter the building, properly analyzing whether a fire should be tackled offensively or defensively. These updates are available in real-time, no more waiting.

Electronic Preplan Viewer

How it works.

Access Codepal Pre-plan viewer from any device on the way to a fire. Once dispatch has sent the address, you simply pull up the address and access to all data is available. Now your first responders can immediately respond to the conditions at the scene when they arrive, knowledgeable of conditions and the structure. 

Why make the switch?

Using hard to find preplans in a binder that could end up being a few years old, is not pro-active or helpful. Keeping your data up to date and easy to access by all, not just the one holding the book, is just smart practice and will save time and could save the lives of your firemen and community members. Give those in command the tools they need in or out of the office, quickly and up to date. Communication is easier now that everyone is fully aware of all dangers and structure information before arriving on the scene. 


  • Codepal will generate a preplan report that can be emailed, printed, and/or saved electronically in several formats including PDF.
  • The Codepal team is knowledgeable and will assist your company in developing a plan of action, working with you to analyze your needs and set up Codepal with your specific pre-plan needs.
  • Updating your pre-plans not only increase fire safety in your community but it can lead to an improved ISO rating, which lowers insurance rates for owners and tenants. Codepal has a host of reports included in the system that will provide the documentation you need to provide during your ISO visit.

More Interesting Posts about Preplans

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Free Tool to Assist with Building Plans and Approvals

Category:Trends Tags : 

Over the past several years more and more Jurisdictions accept building plans electronically. Makes perfect sense in the digital age, but not without challenges. This comes as good news for staff with access to and fluency in CAD software. But, not everyone that reviews plans is an engineer.

We spoke to several of our customers recently and were surprised to hear that they preferred hard copies to review. Why? “How can I verify measurements, mark up the drawings or stamp received/approved/etc. I’m not an engineer and don’t have a license for their software.” One customer said. 

Did you know that the free version of Adobe reader provides a user-friendly way to accomplish all of this?

  • Verify Measurements
  • Comment
  • Mark up
  • Callout
  • Stamp

Many of our customers use adobe reader in conjunction with Codepal. It’s free and easy to learn!


Here are a few tutorials on how to use Adobe Reader for this purpose:

Open Codepal on half of the screen and Adobe Reader on the other half. Review your checklist and the reviews at the same time, side by side.

Measure Electronic Drawings

Adobe – Share, comment and review

Stamp drawing with Adobe

Other posts related to this topic

Electronic Inspections: Paper vs Software

3 Reasons to Switch to Electronic Plan Review

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